CORONAVIRUS WEDDING SUPPORT AND ADVICE AT ELASTIC LOUNGE

CORONAVIRUS WEDDING SUPPORT AND ADVICE

Despite many claiming it’s business as usual, COVID-19 has shaken the wedding industry to its core. From the brides and grooms who’ve had to postpone or cancel their wedding to the many venues and suppliers whose businesses are facing an uncertain future.

As with any crisis the COVID-19 pandemic has bought out the very best and worst within the wedding industry. While couples watch their dream weddings come crashing down, we’ve been alarmed to hear endless tales of venues and suppliers putting profit ahead of their couples and refusing to cancel or postpone their weddings.

Elastic Lounge has been supporting couples through this challenging time but wondered what else we could do to support the industry as a whole. So we have created a Coronavirus Wedding Guide and will be offering any couples needing additional support a Coronavirus Wedding Support and Advice Service.

Below is our Corona Virus Wedding Guide which provides information and tips to empower you to make the right decisions during this unsettled time. Once you have read the Coronavirus Wedding Guidance if you feel you need more support please contact us through our contact form to access our Coronavirus Wedding Support and Advice Service

Coronavirus Wedding Guide

With so much uncertainty in the wedding industry the first thing to do is breathe deeply, focus on your end goal and try not to get drawn into the drama of it all. We understand this is not easy and you may have been planning your dream wedding for years but the priority now is remaining calm and relaxed so you can be the most effective at problem-solving.

We strongly recommend avoiding social media for help and advice during this time as there is a lot of misinformation online regarding the coronavirus and weddings. 

Be aware that there is a lot of misinformation going about online regarding the coronavirus, so choose your media outlets carefully. We recommend speaking to industry professionals and arming yourself with the facts by visiting reputable websites. For COVID-19 advice and guidance visit the NHS at NHS.uk and for the latest government updates visit GOV.uk

Coronavirus Wedding Guide
#1 Wedding Insurance & the Coronavirus

If you have wedding insurance it is important to contact the company to find out if you are covered for cancellations or postponements due to the corona virus pandemic.

It is also important to find out how their policy affects you and whether their would be any excess fees in relation to any potential claim. 

Once you have read your policy in full we recommend contacting your insurance company with a clear list of questions so you can ascertain your level of cover for any potential postponement or cancellation.

What questions should I ask my Wedding Insurance Company during the COVID-19 pandemic?

Elastic Lounge recommends asking the following questions to your wedding insurance company:

Question #1  – Are we covered if the venue closes due to a COVID-19 outbreak?

Question #2  – Are we covered if any of our wedding suppliers fall ill or have to self-isolate and are unable to fulfil their service?

Question #3  – Are we covered is myself, fiance or any close family members fall ill or have to self-isolate?

Question #4  – Are we covered if there is a governmental intervention that prevents our wedding from taking place?

Can I get Wedding Insurance during the Corona Virus Crisis?

Many insurance companies have stopped taking on new customers, but be aware that even if you do have insurance, most don’t cover ‘force majeure’ such as changes in government regulations but each insurer varies, so check directly with them. It’s still a good thing to consider as it may cover you for ‘failure of suppliers’. It’s always a good idea to contact your potential insurer before taking out a policy to make sure you are covered for your main concerns. Most good insurers will have clear guidance on COVID-19 at this stage. 

Coronavirus Wedding Guide
#2 Wedding Venues & the Coronavirus

The governmental action taken on Monday 23rd March 2020 means venues cannot host weddings for a minimum of three weeks. However, with the increase of UK infections and deaths, it is highly likely this measure will be extended for a longer period.  If your wedding is scheduled for after this three week period, each venue will have its own policy so we recommend keeping in regular contact with them for the most up to date information.

What questions should I ask my Wedding Venue during the COVID-19 pandemic?

Elastic Lounge recommends asking the following questions to your wedding insurance company:

Question #1  – Are we covered if the venue closes due to a COVID-19 outbreak?

Question #2  – Are we covered if any of our wedding suppliers fall ill or have to self-isolate and are unable to fulfil their service?

Question #3  – Are we covered is myself, fiance or any close family members fall ill or have to self-isolate?

Question #4  – Are we covered if there is a governmental intervention that prevents our wedding from taking place?

Coronavirus Wedding Guide
#3 Wedding Insurance & the Coronavirus

Try to keep channels of communication open between you and wedding suppliers throughout this period. It is important to remember that suppliers have lost their income for the foreseeable future so will be stressed and  anxious themselves. With such heightened emotions on both sides, we recommend maintaining a positive relationship with suppliers to avoid any potential breakdown in communication and also help you achieve your goal.

What questions should I ask my Wedding suppliers during the Corona Virus pandemic?

We recommend using our list of questions to ask your wedding suppliers during the COVID Pandemic:

Question #1  – Do you have a contingency plan in place if my wedding date cannot go ahead due to venue closure or illness?

Question #2 – Do you have any contingencies in place for if you cannot fulfil your product/service due to illness? 

Question #3 – Can you confirm if my deposit or any other money paid is transferrable to another date if my wedding needs to be postponed?

Question #4 – Can you provide us  me know availability for if we need to postpone our wedding, including weekdays?

Question #5 What is the cut off point for postponement/cancellation?

Question #6 What extra precautions, if any, are you taking to ensure health and safety standards are kept high?

People are the most important thing at a time like this. And you are more than the sum of your anxieties and fears around wedding cancellations and postponements; don’t let it weigh you down. Whatever format your day takes, however big or small, your day is still about you. About making a pledge to each other. There’s no more poignant time to show love, gratitude and kindness.

Coronavirus Wedding Guide
#4 Postponing Your Wedding

Whether due to government policy, temporary venue closure or personal choice you need to postpone your wedding the first thing to work out is what will this look like financially for you as a couple. The next question is when you want to postpone until and choosing a new date.

Choosing a New Date

Many of the couples we work with have already postponed their wedding to a new date.  For some this has been a straight forward process and they were lucky enough to have accomodating venues and suppliers able to move their dates. 

However, it’s likely you booked your wedding nine to sixteen months ahead of the date so if you’re moving your wedding to a peak date it is unlikely all your suppliers will be available. 

The first step in choosing a date for your wedding will be to look at your own personal diary and the availability of your venue and key suppliers. 

The following questions are a helpful starting point: 

  • When are we available?
  • When are our families available?
  • When is our venue available?
  • When is our photographer available?
  • When are other important suppliers available?

Your new date will largely be dictated by the availability of the venue. However,  if there are several options offered we recommend choosing a date which keeps your key suppliers in place. Occasionally this is not possible and at this point will involve compromise. Talk to your suppliers as even if they are unable to provide their service on your new date many will have other suppliers they can recommend. 

Once you have your venue and key suppliers in place contact your suppliers and make sure they have the date blocked out. Don’t forget to thank any of the companies who have done there best to support your postponement and accommodate your date change. 

Coronavirus Wedding Support and Advice Service

We understand this is a very challenging time for wedding couples and know many of you will need more support than reading a guide online. We are offering a free confidential, professional, independent Coronavirus Wedding Support and Advice Service to wedding couples needing assistance throughout the current crisis.

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